Help & FAQ
Need Help Fast?
Our team is here for you! Email us at help@ssmm.app and we’ll get back to you within 24 hours (usually much faster 🚀).
App Store Connect
Go to Connect Your App and follow the authentication process. You'll need your App Store Connect API key and issuer ID.
Your API key needs "App Manager" role permissions to access app metadata and screenshots.
Yes, you can connect multiple App Store Connect accounts and manage apps from different organizations.
Ad Studio
Ad Studio allows you to create and manage advertising assets for your apps, including banners, social media posts, and promotional materials. You can access it from the Ad Studio page.
Yes, you can create custom templates and save them for reuse across different campaigns.
We support PNG, JPEG, and PDF formats for ad exports, with various size presets for different platforms.
Apps and Screenshots
Go to the "Apps & Screenshots" section, select your app, and use the upload button to add new screenshots. Supported formats include PNG and JPEG.
SSMM supports a wide range of iPhone device frames, in both portrait and landscape orientations, with all official color variants:
| Model | Colors | Orientations |
|---|---|---|
| iPhone 16 Pro Max | Black Titanium, Desert Titanium, Natural Titanium, White Titanium | Portrait, Landscape |
| iPhone 16 Pro | Black Titanium, Desert Titanium, Natural Titanium, White Titanium | Portrait, Landscape |
| iPhone 16 Plus | Black, Pink, Teal, Ultramarine, White | Portrait, Landscape |
| iPhone 16 | Black, Pink, Teal, Ultramarine, White | Portrait, Landscape |
| iPhone 15 Pro Max | Black Titanium, Blue Titanium, Natural Titanium, White Titanium | Portrait, Landscape |
| iPhone 15 Pro | Black Titanium, Blue Titanium, Natural Titanium, White Titanium | Portrait, Landscape |
| iPhone 15 Plus | Black, Blue, Green, Pink, Yellow | Portrait, Landscape |
| iPhone 15 | Black, Blue, Green, Pink, Yellow | Portrait, Landscape |
| iPhone 14 Pro Max | Deep Purple, Gold, Silver, Space Black | Portrait, Landscape |
| iPhone 14 Pro | Deep Purple, Gold, Silver, Space Black | Portrait, Landscape |
| iPhone 14 Plus | Blue, Midnight, Purple, Red, Starlight | Portrait, Landscape |
| iPhone 14 | Blue, Midnight, Purple, Red, Starlight | Portrait, Landscape |
Yes, you can select multiple screenshots and render them all at once with the same device frame and styling.
Use the device size selector to choose the appropriate frame for each screenshot. You can also create custom size presets.
Plans and Pricing
Yes! SSMM offers a free tier with basic features. For advanced features and higher limits, check out our Pricing page.
The free plan includes basic screenshot management, limited device frames, and up to 3 apps with basic rendering features.
Go to Settings > Billing to view your current plan and upgrade options. You can change plans at any time.
Yes, we offer team plans for organizations that need to manage multiple apps and users.
General
SSMM is a tool for managing, previewing, and rendering App Store screenshots and creative assets for your apps. It helps automate and streamline the process for developers and marketers.
If you need help, you can contact us via the support form or email. For common questions, check this FAQ page first!
Use the feedback form in the app or email us directly. Please include details about your browser, OS, and steps to reproduce the issue.